tag:blogger.com,1999:blog-106282922011-04-22T04:36:37.442+01:00by Peter Dewhurst and Marcjanna Augustyn. Supporting The Business of Tourism Management [BOTM], edited by John Beech and Simon Chadwick, © 2005, Pearson Education. Content of this site is the responsibility of the editors, NOT Pearson Education. This blog is regularly updated, so please revisit often for the latest developments in Tourism Management.John Beech and Simon Chadwicknoreply@blogger.comBlogger161100tag:blogger.com,1999:blog-10628292.post-32854111851639676432008-08-15T22:31:00.000+01:002008-08-15T22:32:29.850+01:00<li>Goa CM <a href="http://www.merinews.com/catFull.jsp?title=Goa%20CM%20launches%20food%20safety%20and%20quality%20year&articleID=139171">launches</a> food safety and quality year.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-3285411185163967643?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-1034669962263338192008-08-04T21:53:00.002+01:002008-08-04T22:07:09.492+01:00<li>Jamaican Tourism Ministry embarks on service <a href="http://www.jis.gov.jm/indus_tourism/html/20080716T100000-0500_16014_JIS_TOURISM_MINISTRY_EMBARKS_ON_SERVICE_EXCELLENCE_PROGRAMME.asp">excellence</a> programme.</li><br /><li>Australian tourism <a href="http://www.etravelblackboard.com/showarticle.asp?id=79768&nav=130&suc=&cid=18113">accreditation</a> scheme to be launched by year end.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-103466996226333819?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-80356878009779071402008-06-20T22:04:00.004+01:002008-08-04T21:53:42.674+01:00<li>Swedish airline signs $6.2 m contract with sita to <a href="http://www.traveldailynews.com/pages/show_page/26117">improve</a> passenger and revenue management.</li><br /><li>Estonia <a href="http://www.baltic-course.com/eng/tourism/?doc=2413">launches</a> tourism promoting campaign “Quality Under Scrutiny”.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-8035687800977907140?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-9551031981536499282008-05-19T21:49:00.002+01:002008-08-15T22:32:51.751+01:00<li>Bahamian tourism stakeholders devise <a href="http://www.southfloridacaribbeannews.com/story.asp?id=3819">disaster management</a> standards.</li><br /><li>New European standard on tourist <a href="http://www.traveldailynews.com/pages/show_page/25619">guide</a> training.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-955103198153649928?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-49948762717375740292008-04-13T20:59:00.007+01:002008-08-04T21:55:57.501+01:00<li>Green Globe <a href="http://www.travelmole.com/stories/1128155.php">appointed</a> to certify Novotel.</li><br /><li>Food outlet quality initiative <a href="http://www.manxradio.com/readNEwsItem.aspx?id=19136">launched</a>.</li><br /><li>Virginia tourism officials launch 'green' <a href="http://www.usatoday.com/travel/news/environment/2008-04-21-virginia-green-travel_N.htm">certification</a> programme.</li><br /><li>Azalina plans weekly <a href="http://thestar.com.my/news/story.asp?file=/2008/4/16/nation/20963346&sec=nation">spot checks</a> at tourism sites.</li><br /><li>Will VisitBritain <a href="http://www.travelmole.com/stories/1127772.php">miss</a> the green boat?</li><br /><li>Green <a href="http://www.e-tid.com/pma/29560">benchmark</a> for hotel industry launched.</li><br /><li>Trading standards find <a href="http://www.travelmole.com/stories/1127684.php">faulty</a> check-in baggage scales.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-4994876271737574029?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-66093478416614484762008-03-17T21:06:00.002Z2008-06-20T22:06:03.212+01:00<li>Upcoming grading <a href="http://www.eturbonews.com/1736/upcoming-grading-worries-hotel-pretenders">worries</a> Ugandan hotel pretenders.</li><br /><li>VisitBritain <a href="http://www.travelmole.com/stories/1127171.php">launches</a> major sustainable tourism strategy.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-6609347841661448476?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-38529759376634071342008-02-12T21:47:00.005Z2008-05-19T21:51:07.507+01:00<li>Dominican tourism industry begins “historic” hotels <a href="http://www.dominicantoday.com/dr/tourism/2008/2/20/27093/Dominican-tourism-industry-begins-historic-hotels-classification">classification</a>.</li><br /><li>Tourism Ministry <a href="http://www.eturbonews.com/1299/tourism-ministry-slams-poor-standards-eilat-h">slams</a> poor standards at Eilat hotels.</li><br /><li>Jetstar's fake flyers <a href="http://www.eturbonews.com/1301/jetstars-fake-flyers-check-its-standards">check</a> its standards.</li><br /><li>South Africa: Tourism sector <a href="http://allafrica.com/stories/200802120421.html">rewards</a> service excellence.</li><br /><li>Tourism WA <a href="http://www.etravelblackboard.com/index.asp?id=74353&nav=13">steps-up</a> support for tourism accreditation.</li><br /><li>Thomson Holidays reports <a href="http://www.traveldailynews.com/pages/show_page/24460">benefits</a> in line with new revenue management solution for tour operators.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-3852975937663407134?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-10396428710979548082008-01-04T21:04:00.001Z2008-04-13T21:01:04.359+01:00<li>Australian government to crack down on <a href="http://www.abc.net.au/news/stories/2008/01/20/2142403.htm?section=australia">rogue</a> tourism operators.</li><br /><li>World's <a href="http://www.traveldailynews.com/pages/show_page/24166">first</a> environmental rating for Melbourne's new convention centre.</li><br /><li>How a Chinese five-star property <a href="http://www.etravelblackboard.com/index.asp?id=73053&nav=1">lost</a> its stars.</li><br /><li>Standardisation of services in all sectors of tourism <a href="http://www.dailytimes.com.pk/default.asp?page=2008%5C01%5C03%5Cstory_3-1-2008_pg7_52">essential</a>: Pakistani PM.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-1039642871097954808?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-75849367559608105392007-12-02T17:42:00.001Z2008-03-23T21:13:52.208Z<li>Hotels '<a href="http://www.gulf-daily-news.com/Story.asp?Article=201777&Sn=BNEW&IssueID=30257">hit</a> by tourism rules' in Bahrain.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-7584936755960810539?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-82149648606919353032007-11-19T19:19:00.001Z2008-03-23T21:14:07.736Z<li>Hotel satisfaction scores on the <a href="http://www.traveldailynews.com/pages/show_page/23599">rise</a>.</li><br /><li>Etihad receives <a href="http://www.etravelblackboardasia.com/article.asp?id=49921&nav=109&CID=18113&ED=21November2007">poor</a> customer service complaint from travel industry members.</li><br /><li>Code of Good Practice for responsible <a href="http://www.travelwires.com/wp/?p=1395">volunteering</a> in South Africa.</li><br /><li>Industry makes last minute bid to <a href="http://www.travelmole.com/stories/1124051.php">save</a> CRS Code of Conduct.</li><br /><li>Passenger service standards <a href="http://www.traveldailynews.com/pages/show_page/23328">high</a> on the agenda for airports.</li><br /><li>South Africa: Tourism sector to <a href="http://allafrica.com/stories/200710310738.html">recognise</a> service excellence</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-8214964860691935303?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-90832383838631558542007-10-08T09:47:00.000+01:002008-01-04T21:05:40.502Z<li>Quality the <a href="http://www.traveldailynews.com/new.asp?newID=39815&subcategory_id=98">key</a> to China outbound.</li><br /><li>UK tourism to establish green <a href="http://www.travelindustrydeals.com/news/4206">accreditation</a> for hotels.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-9083238383863155854?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-81931409274748263902007-08-30T21:45:00.000+01:002008-01-11T21:43:59.927Z<li>Volunteer 'tourism detectives' to <a href="http://www.turkishdailynews.com.tr/article.php?enewsid=81754">investigate</a> Turkish tourism quality.</li><br /><li>Ryanair <a href="http://www.e-tid.com/pma/27648">censured</a> over Brussels ad claims.</li><br /><li>UK tourism to establish green <a href="http://www.travelindustrydeals.com/news/4206">accreditation</a> for hotels.</li><br /><li>Ryanair hits out at <a href="http://www.travelmole.com/stories/1120383.php">ASA</a>.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-8193140927474826390?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-25576229034021738562007-07-03T21:46:00.000+01:002007-12-02T17:44:11.980Z<li>Qantas introduces <a href="http://www.traveldailynews.com/new.asp?newID=38675&subcategory_id=53">next generation</a> load control system.</li><br /><li>Albania: ambitious new scheme to <a href="http://www.ipsnews.net/news.asp?idnews=38631">regulate</a> tourism.</li><br /><li>Quality <a href="http://news.xinhuanet.com/english/2007-07/18/content_6391939.htm">crucial</a> in China tourism growth.</li><br /><li>Aer Lingus <a href="http://www.e-tid.com/pma/27399">maintains</a> yields despite low loads.</li><br /><li>Performance of Asian airlines continues to fall <a href="http://www.etravelblackboardasia.com/index.asp?id=47084&nav=109">behind</a> global average.</li><br /><li>Jordan <a href="http://www.menafn.com/qn_news_story_s.asp?StoryId=1093158154">calls</a> for quality in its tourism product.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-2557622903402173856?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-78177236817134361982007-06-09T17:28:00.000+01:002007-11-19T19:21:39.790Z<li>Bahraini watchdog on <a href="http://www.gulf-daily-news.com/Story.asp?Article=185921&Sn=BNEW&IssueID=30095">way</a> to setting new tourism standards.</li><br /><li>New ratings <a href="http://www.businesstraveller.com/default.asp?Page=3&PUB=67&ISS=23893&SID=687843&LS=EMS131107">system</a> for serviced apartments.</li><br /><li>VisitBritain launches Code of Practice for <a href="http://www.travelmole.com/stories/1119082.php?mpnlog=1">attractions</a>.</li><br /><li>easyJet <a href="http://www.travelmole.com/stories/1118928.php?mpnlog=1">predicts</a> seat revenue to fall.</li><br /><li>May airline stats <a href="http://www.e-tid.com/pma/27177">updated</a>.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-7817723681713436198?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-1544332821499759602007-05-12T21:41:00.000+01:002007-10-08T09:50:22.241+01:00<li>Qatar introduces new hotel <a href="http://www.asiatraveltips.com/news07/95-QatarHotels.shtml">classification</a> system.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-154433282149975960?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0tag:blogger.com,1999:blog-10628292.post-70901314537697417082007-04-23T17:50:00.001+01:002007-07-03T21:47:53.731+01:00<li>BSI standard <a href="http://www.travelmole.com/stories/1117602.php?mpnlog=1">launched</a> for adventure holidays.</li><br /><li>Beijing's travel agencies to be given quality <a href="http://english.people.com.cn/200704/13/eng20070413_366189.html">ratings</a>.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10628292-7090131453769741708?l=botm10.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com0